Our policy states NO REFUNDS ALLOWED ONLY EXCHANGE OR STORE CREDIT.
We only allow you to exchange or store credit within 30 days starting at the time your item was shipped. If you need to exchange, send us an email at firstname.lastname@example.org please stat in the email your order number. we will send you a address to send the item back to us.You will have exactly seven days from the time we sent you your return label to get the product shipped back to us. After the seven day window has expired you will no longer be eligible for exchange on that item. PLEASE DO NOT SHIP to address on invoice. The exchange confirmation has to be confirmed through email FIRST before the exchange can occur. We here at Scripted Lux Boutique check ALL merchandise before shipping off.
When the exchange has been confirmed for returning customers are responsible for paying shipping cost to return the item for exchange. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.